terms and conditions

Last updated 22 July 2025

Welcome to KittyKat! We’re excited to offer professional content creation services for your brand. By using our services, you agree to the following Terms & Conditions, which govern your use of our services and website.

1. Acceptance of Terms

By using KittyKat’s services (the "Services") or visiting our website ("Site"), you agree to these Terms & Conditions in their entirety. If you are using the Services on behalf of a third party (e.g., a company), you warrant that you have the authority to bind that entity to these terms. All references to "you" include both individuals and entities as applicable.

KittyKat reserves the right to modify these Terms & Conditions at any time without prior notice. Any changes will be posted to the website and will apply prospectively, meaning they will not affect any disputes or agreements made before the change. By continuing to use the Services after any modification, you accept the revised terms.

2. Registration and Account

To access certain features of the Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Any activity that occurs under your account will be your sole responsibility. KittyKat is not liable for any unauthorized use of your account.

You agree that the information you provide during registration is accurate, complete, and up-to-date. You are responsible for keeping your account information current and for any consequences arising from outdated or inaccurate information.

3. Content Creation and Ownership

KittyKat creates original content (images, photos, videos, and other materials) as part of the Services ("Developed Content"). Unless otherwise agreed in writing, all Developed Content is protected by copyright and intellectual property laws, and KittyKat retains full ownership of the content.

License to Use Content:Upon full payment for the Services, KittyKat grants you a worldwide, non-exclusive, perpetual, fully-paid, and royalty-free license to use the Developed Content for your internal business operations and marketing purposes, including reproduction, distribution, and public display. This license excludes any right to sublicense, resell, redistribute, or use for the benefit of third parties unless separately licensed. Until full payment is received, you do not have any rights to use, distribute, or otherwise make use of the Developed Content.

Media Use Restrictions:
Unless otherwise stated, Developed Content is licensed for digital use (e.g., websites, social media, digital ads). If you wish to use content in print, broadcast, or other media, you must obtain KittyKat’s prior written approval.

Use of Third-party Tools:
KittyKat may use a variety of third-party creative tools and platforms during the content development process. For proprietary reasons, we do not disclose specific tools used. All Developed Content will comply with relevant legal and third-party requirements.

Attribution and Usage Rights:
If required by applicable third-party terms, you may be obligated to provide attribution for the Developed Content. KittyKat will inform you if such requirements apply.

Client Responsibilities:
You are solely responsible for ensuring that your use of the Developed Content does not infringe on any third-party intellectual property rights, including copyright, trademark, and likeness rights. KittyKat assumes no liability for any misuse of the content or violations of third-party IP rights.

4. Responsibility for Submitted Products

If you provide products, samples, or other materials to KittyKat for content creation ("Products"), you retain ownership of these items at all times. However, you are responsible for ensuring that the Products comply with all relevant laws and regulations.

Return of Products:
Should you request the return of your Products, you must cover all shipping costs. If you do not request the return of your Products or fail to provide a return shipping label, KittyKat reserves the right to donate or dispose of the Products. KittyKat is not responsible for any loss or damage to your Products during the return process or while in storage.

5. Payments and Refunds

Pricing:
All prices for the Services are listed on our website and may change at any time without prior notice. You are responsible for providing accurate billing information, and KittyKat reserves the right to terminate Services if fraudulent or inaccurate information is detected.

Refund Policy:
Booking fees are non-refundable. If you cancel your shoot within 24 hours of the appointment, the full booking fee will be charged. Rescheduling is subject to a $50 fee. No refunds will be issued for cancellations that do not comply with the cancellation policy.

Late Payment:
KittyKat reserves the right to charge a 1.5% per month late fee on any amounts not paid when due.  

Taxes:
All payments for Services are exclusive of taxes unless stated otherwise. Singapore-based clients are subject to GST, and it is your responsibility to pay any taxes, levies, or duties applicable under your local tax laws.


Clients outside Singapore are responsible for any local taxes, VAT, or duties applicable in their own jurisdiction.

8. Responsibility for User Content

Confidentiality and Data Security:
KittyKat agrees to treat all non-public content, data, and brand assets you upload or share as confidential. Such materials will only be used for the purpose of providing Services to you and will not be shared with third parties without your consent, except as required by law.

KittyKat implements reasonable technical and organizational safeguards to protect your data, but you acknowledge that no system is entirely secure and agree to maintain backup copies of your own data.

By using KittyKat's Services, you may upload or transmit data, text, images, videos, or other materials ("User Content"). You are solely responsible for all User Content that you post or share through the Services.

You represent that you own or have permission to use any User Content, and that your use will not violate any third-party intellectual property rights. KittyKat reserves the right, but has no obligation, to monitor, edit, or remove any User Content that we determine violates these Terms & Conditions or is otherwise inappropriate.

User Uploads and Warranties:
Users may upload content, including images, text, brand assets, and data, solely for use within their designated workspace or account. By uploading such content, you represent and warrant that:

You own or have obtained all necessary rights, licenses, consents, and permissions to upload and use the content on the KittyKat platform.

Your uploads do not infringe any third-party intellectual property, privacy, or publicity rights.

You are solely responsible for any claims, losses, or damages resulting from your uploaded content.

9. Intellectual Property

KittyKat owns and retains all intellectual property rights to the Site, its Services, and all related content, including trademarks, copyrights, logos, and other property. You may not copy, distribute, or modify any material provided by KittyKat without explicit written permission.

You agree to indemnify, defend, and hold harmless KittyKat Pte Ltd, its affiliates, employees, officers, agents, and licensors from and against any and all claims, losses, damages, liabilities, penalties, settlements, costs, and expenses (including legal fees) arising out of or relating to:

  • Content you upload to the platform
  • Your breach of intellectual property laws or any third-party rights
  • Any claim that your content or use thereof caused damage to a third party

10. Copyright Infringement Takedown Policy

KittyKat respects the intellectual property rights of others and expects the same from users of our Services. If you believe that your copyright has been infringed, you may submit a written notice to our designated agent at:

Designated Agent:
VitaVitae Pte Ltd
65 Pasir Panjang Road
Singapore 118506
Email: contact@kittykat.world

Your notice must include all relevant details about the alleged infringement, including identification of the copyrighted work, and proof of ownership.

  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the material that is claimed to be infringing, with sufficient detail to locate it
  • Your contact information (name, address, email)
  • A statement that you have a good faith belief that the disputed use is unauthorized
  • A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf

Upon receipt of a valid notice, KittyKat reserves the right to remove or disable access to the allegedly infringing content and may notify the uploader where appropriate.

11. Limitation of Liability

To the fullest extent permitted by law, KittyKat is not liable for any indirect, incidental, or consequential damages, including lost profits or data. Our total liability in connection with any claim related to the Services will not exceed the amount you paid for the Services in the previous six months.

You are solely responsible for maintaining backup copies of your content, and KittyKat is not responsible for loss or damage to any content.

12. Dispute Resolution

Notices: All legal notices, including arbitration requests or contractual correspondence, should be sent to:

Email: contact@kittykat.world
Address: VitaVitae Pte Ltd, 65 Pasir Panjang Road, Singapore 118506

These Terms and Conditions are subject to the Laws of Singapore.

Any disputes arising out of or in connection with these Terms & Conditions will be resolved exclusively by binding arbitration in Singapore. The arbitration will be conducted in accordance with Singapore’s Arbitration Act. Each party is responsible for its own legal fees, and the arbitrator’s decision will be final and binding.

You waive your right to participate in any class action lawsuit or jury trial related to the use of the Services.

13. Termination

KittyKat reserves the right to terminate your access to the Services at any time, for any reason, including violation of these Terms & Conditions. Upon termination, you remain responsible for any outstanding payments or obligations.

14. Modification of Terms

KittyKat may modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting. Continued use of the Services after changes are made constitutes your acceptance of the revised terms.